Bekey Support

1. Be sure that the signal coming from the phone and Bekey unit - hold a phone up to the door when you press the 'open' button. 2. Check that y...

If you have no active keys, then the button in the app will be "transparent" and therefore cannot be pressed. Contact the owner of the door and ...

Check that you have set the toggle switches on the back of the BEKEY door unit correctly - instructions can be found in the little paper guide. Alternativ...

On the left side of Bekey lock you can find a long flat button. After this button pressed, the door will locks automatically after 10 seconds. When yo...

On the back side of your Bekey, you can set to turn right or left - change back the current setting, to get it back to normal.

You are logged in, until the phone is restarted.

Check if you can lock the door with the inside door knob If you can lock the door then you can activate the lock function by holding the button for 15-20...